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VDBA Privacy Policy

The following information explains the Internet Privacy Policy which VDBA has adopted for its Web site. The following is intended to explain our current Internet privacy practices, but shall not be interpreted as a contract of any nature, either stated or implied. We reserve the right to amend our Internet Privacy Policy Statement at any time without notice.

Note that the following policy only applies to Web pages on the VDBA Web site. Pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under VDBA's control.

Disclaimer

Neither the Virginia Department of Business Assistance (VDBA) nor any employee of VDBA warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be incorrect or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Reference herein to any specific commercial products, processes or services by trade name, trademark, manufacturer or other mark does not constitute or imply its endorsement, recommendation or favoring by VDBA or the Commonwealth of Virginia. The information and statements contained on this server shall not be used for the purposes of advertising, nor to imply the endorsement or recommendation of VDBA or the Commonwealth of Virginia.

The VDBA Web site has links to other Web sites. These include links to Web sites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the VDBA Web site and this policy will not apply. When you link to another Web site, you are subject to the privacy policy of that new site. Reference on those Web sites to any specific commercial product, process or service by trade name, trademark or other mark does not constitute or imply endorsement, recommendation or favoring by VDBA.

Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

Privacy Policy

Virginia law

We protect our records in accordance with our obligations as defined by applicable Virginia statutes, including, but not limited to, the “Government Data Collection and Dissemination Practices Act” Code of Virginia, § 2.2-3800, “Administration of systems including personal information; Internet privacy policy; exceptions” Code of Virginia, § 2.2-3803, the “Virginia Freedom of Information Act” § 2.2-3700, et seq., and by any applicable U.S. federal laws.

Information we collect

We endeavor to collect only the minimum amount of information needed to provide services.

If you do nothing during your visit to the VDBA Web site but browse or download information, we automatically collect and store the following information about your visit:

the Internet domain and IP address from which you accessed our site;
the type of browser and operating system you used;
the date and time you visited this site;
the pages visited; and
if you linked from another Web site, the address of that Web site.

The information collected is used to improve the content of our Web services and to help us understand how people are using our pages. We analyze our Web site logs to continually improve the value of the materials available on our site. The information in our Web logs is not personally viewable and no attempt is made to link it with the individuals that browse our Web site.

If, during your visit to the VDBA Web site, you send us an e-mail message, we will collect the e-mail address and contents of the message, including audio, video and graphic information formats you send us. This may be to respond to you, to address issues you identify, to further improve our Web site or to forward your message to another agency for appropriate action.

We may collect personal information directly from individuals who volunteer to subscribe to our services, complete forms or particpate in surveys. Collecting personal information is necessary in order for VDBA to deliver the services requested. We only collect, retain and use personal information where we believe it is essential to administer our business and to provide products, services and other opportunities requested by our customers.

The Business One Stop link on the VDBA Web site may request more information than other applications.

How the collected information is used

Routing information is used to route the requested Web page to your computer for viewing. We send the requested Web page and the routing information to our Internet service provider or other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities. Essential and nonessential technical information helps us respond to your request in an appropriate format or in a personalized manner and helps us plan Web site improvements.

Optional information enables us to provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so, and also allow us to plan Web site improvements.

We may keep your information indefinitely, but we ordinarily delete the transaction routing information regularly after the Web page is transmitted and do not try to obtain any information to link it to the individuals who browse our Web site. However, on rare occasions when a "hacker" attempts to breach computer security, logs of routing information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies. We use this transaction routing information primarily in a statistical summary type format to assess site content and server performance. We may share this summary information with our business partners when needed.

Optional information is retained in accordance with the records retention schedules at the Library of Virginia.

Under the “Virginia Freedom of Information Act” (FOIA), any records in our possession at the time of a “Freedom of Information Request” might be subject to being inspected by or disclosed to members of the public. However, all identifiable confidential/personal information will be removed prior to releasing the routing information.

Restrictions on the disclosure of customer information

We do not sell or rent our subscribers' information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

Protection of information via established security procedures

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

Web site security

We maintain security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information or otherwise cause damage. Information on individuals causing damage to the Web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.

Public disclosure

VDBA is subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia (§§ 2.2-3800 and 2.2-3803). any personal information that is collected and retained is maintained in compliance with the Code of Virginia, §§ 2.2-3800 and 2.2-3803. Web pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under VDBA's control.

Customer comments or review

If you have questions about this privacy statement or the practices of this Web site, or if you choose to review or correct any information you previously submitted, please contact us at vbic@vdba.virginia.gov

Cookies

"Cookies" are small files either stored on a server or sent back to a visiting computer. In certain applications user information is stored as "cookies," which are then sent back to and stored on the user's computer.

Some sections of the VDBA Web site may use cookies to customize the information presented to you. Cookies are also used to aggregate site usage information to help us improve our users' experience.

 

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